Seasoned techno-commercial professional with 15 years’ progressive experience with two telecom competitors in KSA. Extensive experience within the Wireless/Mobile Networks technology industry delivering cost effective network planning & design solutions for robust mobile network. Adept at managing high-end portfolio of projects/ programs while meeting the scope, schedule, resource and budget commitments. Skilled in managing customer relationships, resources and multiple vendors to ensure delivery of SLA and quality of service. Skilled in managing optimization of CAPEX spending in network rollout, within the approved budget for each network rollout project, with focus on customer uptake. Visionary & decisive leader, noted for sound, practical management style and ability to lead teams to identify, develop and successfully close new business opportunities.
Chiefly responsible for maintenance of telecommunications transmission systems/equipments, site survey and data verification/collection, defining site preparation requirements, transmission equipment test and installation, response to network faults, isolation of trouble, and restoration of service within the given time frame.
Maintained uptime and quality of the network (both media & equipment) segment by undertaking periodic preventive maintenance activities, ensuring adherence with STC & network operations guidelines and policies.
Ensured effective fault management in case of fault occurrence (MW & BTS) and periodically carried out upgrade, capacity augmentation activities as per transmission plan with no/ minimal disruption of services.
Accountable for operation & maintenance of 2G/3G technology and related equipment within the assigned region; handled responsibility for Madinah and remote area MW Connectivity.
Checked the overall transmission connectivity plan and provided recommendations and solutions that ensure the maximum source utilization with minimum cost for a secured Transmission network.
Re-routed and installed MW links; participated in Microwave, BTS and transmission inspections.
Provided technical leadership to the team to install several Mobile GSM Stations; supported Hajj and Ramadan plans to acquire the highest efficiency in the GSM network.
Provided complex technical support, troubleshooting and fault resolution of Transmission network; participated in events for improving the network.
Maintained communication with team and management to ensure work completion on schedule and in compliance with established practices.
Prepared and distributed reports on the performance of telecom systems, including traffic and productivity reports for network elements.
Planned and executed technical tasks according to defined procedures; conducted technical trainings for new employees and trainee students.